How to Have Hard Conversations

Service Description

Most leaders avoid hard conversations and the results are disastrous: Broken trust, unclear expectations, resentment, fear, and misunderstanding. This workshop teaches a four step process to have a healthy, productive conversation about a difficult topic. You'll learn how to make neutral observations, diffuse tension, set clear boundaries, and co-create solutions. You'll be ready to have the conversation you're dreading - and have it go well!